Shift Lead - Melissa, TX

7532 E. Grand Avenue Suite B110, Dallas, TX, 75214

Job Description


Description:

Beans & Brews Coffee House is now hiring full time and part time shift Leaders. We are searching for enthusiastic, motivated and responsible people that have a love for coffee and would enjoy learning more about the world of specialty coffee as well as basic management skills. The Shift Leader position is the entry-level management position at Beans & Brews. Shift Leaders are responsible for making sure the Coffee House is in compliance with Beans & Brews operational standards.

Responsibilities:

  • Lead shifts by prioritizing tasks, delegating responsibilities, and keeping the team motivated
  • Ensure the Coffee House meets Beans & Brews operational and quality standards
  • Support barista duties, including drink preparation, customer service, and maintaining a clean workspace
  • Assist with training new team members and reinforcing company policies and procedures
  • Learn and apply cash‑handling procedures, basic POS troubleshooting, and daily operational checklists
  • Help create a positive, welcoming environment for guests and team members

Qualifications:

  • Friendly, outgoing personality and a genuine enjoyment of working with people.
  • Previous retail or customer service experience required.
  • Prior shift lead or supervisory experience preferred.
  • Strong communication and problem‑solving skills.
  • Ability to stay calm and organized during busy periods.
  • Must obtain a Food Service Manager Certification before your first day.

Compensation & Perks

  • Starting at $14/hr + tips
  • Flexible scheduling (full‑time and part‑time available)
  • Opportunity for growth as the store expands
  • Hands‑on leadership experience in a fun, fast‑paced environment